Home » Categories » Student / Alumni Portals » Candidate - Messages & Email Templates

Do email agents use Contact or Account email address to send emails to?

Problem:

School wants to change contact email address, however; they do not want to change the account email address. Before they do this, they want to know what email address agents use to email.

Likely Cause(s):

n/a

Resolution:

All candidate emails in GradLeaders Career Center and the Agent use the candidate's contact email address.  The one exception to this rule is the 'Forgot Password' feature on the login page – that one uses the account email address.

Program Setting:

n/a

*Reviewed/GoodToMigrate*

Attachments Attachments
There are no attachments for this article.
Comments Comments
There are no comments for this article. Be the first to post a comment.
Related Articles RSS Feed
Implementation Plan - Co-op/Internship/Experiential Learning Email Templates List
Viewed 2922 times since Feb 25, 2020
Implementation Plan - Candidate/Student Module Email Templates List
Viewed 2200 times since Feb 25, 2020
Implementation Plan - Resume Book Email Templates List
Viewed 2355 times since Feb 25, 2020
Implementation Plan - Advising Email Templates List
Viewed 2335 times since Feb 21, 2020
I need to edit a message but I cannot find it
Viewed 3150 times since Dec 19, 2013