Home » Categories » Admin Portal

Help and Support Portal Access Overview

All users of GLCC have full access to all online help resources.  This includes user guides, videos, in-depth training articles in the Knowledge base and technical documentation.  

The best way to access this library of information is in the Help menu in the GLCC system.  This will authenticate the user and allow access to all content in the support portal (https://gradleaders.com/partner-support) for the next 30 days - regardless of the entry point (GLCC or direct to the web page).

If not accessed through the GLCC system within the past 30 days, the following page will appear:  

After logging into the GLCC system and accessing the support portal through the Help menu, the user can again access outside of the system.  

Please note that you will need to authenticate on each device that you want to use to access this information.

Attachments Attachments
There are no attachments for this article.
Comments Comments
There are no comments for this article. Be the first to post a comment.
Related Articles RSS Feed
Implementation Plan - Check-In Email Templates List
Viewed 2902 times since Feb 25, 2020
Implementation Plan - Advising Email Templates List
Viewed 2328 times since Feb 21, 2020
Creating Custom Email Messages
Viewed 14591 times since Feb 15, 2019
Updating Screen, Email, Dashboard and Tooltip Messages
Viewed 6245 times since Oct 31, 2017
Implementation Plan - Candidate/Student Module Email Templates List
Viewed 2199 times since Feb 25, 2020