Home » Categories » Frequently Asked Questions

What causes the ’Multiple Browser Window’ message?

Question: What causes the 'Multiple Browser Window' message?

Likely Cause(s): Users encounter this message when when using CTRL+N to open a new window, or clicking on a link while pressing the CTRL button on the keyboard. Additionally, if a browser crashes, and is reopened, when prompted to restore the tabs that were closed in the crash, this would result in the same message.

Additionally, it has been found that a setting within Internet Explorer called 'Send Do Not Track requests to sites you visit in Internet Explorer'. When this setting is enabled, the browser is clearing the a JavaScript variable used by GradLeaders to determine if a new window or tab has been opened.  

This setting is located under Internet Options > Advanced > Security: Send Do Not Track requests to sites you visit in Internet Explorer.  

Resolution: Currently, GradLeaders Career Center does not support the use of multiple browser tabs/ windows throughout the system. The following pages have been updated to allow for the use of multiple browser tabs/ windows:

  • Candidate Job Detail
  • Candidate Interview Detail
  • Candidate Event Detail
  • Candidate View Resume Book (view resume)

When receiving this message on any other page, it is recommended to log out of GradLeaders Career Center, close your browser, and relaunch your browser following your normal login process.

Attachments Attachments
There are no attachments for this article.
Comments Comments
There are no comments for this article. Be the first to post a comment.
Related Articles RSS Feed
I cannot see the event I just created when I login as a candidate.
Viewed 1457 times since Nov 7, 2013
What is the difference between the two Job Match emails?
Viewed 1609 times since Dec 18, 2013
How do you manage contact lists and student/employer uploads with Cerkl Automated Newsletters?
Viewed 826 times since Sep 25, 2018
Why can’t I edit the schedules field when editing a visit?
Viewed 1239 times since Nov 11, 2013
How Do I Approve Jobs?
Viewed 1965 times since Oct 25, 2017
What categories and content sources should I choose for my Cerkl automated newsletters geared towards employers?
Viewed 1741 times since Jun 20, 2018
What does "Respect Slot Count" mean on an OCR?
Viewed 1214 times since Feb 3, 2014
Deleting an OCR Request
Viewed 1425 times since Nov 11, 2013
Why doe the office hours schedule duration not change?
Viewed 1428 times since Nov 17, 2013
Is there a way to batch delete jobs?
Viewed 1328 times since Nov 11, 2013